Arthur holds a Bachelor of Science in business from Missouri State University.
You will be dealing with people during one of the most stressful times of their lives, when they will be at less than their best.
The key is to drive word of mouth referrals through dependable, reliable, honest and trustworthy service that makes you better than anyone else in town.
Quality work in a timely fashion at a reasonable cost with the least degree of hassle is what customers want from an auto body shop.
Luke Arthur has been writing professionally since 2004 on a number of different subjects.
Auto Body Business Plan
In addition to writing informative articles, he published a book, "Modern Day Parables," in 2008.
You will also need workers' compensation insurance for your employees. With these businesses, you can mass market through the radio and on television, as well as in print.
You may even want to offer discounts and coupons to new customers.
Besides your actual shop space and land, your biggest cost will be your repair equipment.
It is important not to underestimate this cost when considering opening your own repair shop.